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Resetting Your Password

Updated over a week ago

Resetting your password

To reset your password:

  1. Go to the WeMod login page

  2. Click Forgot Password

  3. Enter the email address linked to your account

  4. Check your inbox for the reset email

  5. Click the link and follow the instructions to set a new password

Note: The reset link is valid for 30 minutes.

If you're already logged in and just want to change your password:

  1. Visit www.wemod.com or open the WeMod desktop app

  2. Go to “My Account” / Click your profile picture at the top right corner - “Settings” - “My account”

  3. Go to the “Change Password”/””Password” section

  4. Create a new password

Troubleshooting password reset emails

If you're not receiving the reset email:

  • Check your Spam or Junk folders

  • Confirm you're using the correct email

  • Add noreply@wemod.com to your contacts/safe senders list

  • Wait 5 minutes and try sending the reset email again

If the email still doesn’t arrive, contact support@wemod.com with the following:

  • The email address you're trying to reset

  • Your WeMod username (if known)

  • Any alternative email addresses you may have used

  • Confirmation that you checked spam/junk folders

  • The last time you successfully logged in

  • Any error messages received

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