The remote tells me to open WeMod on my computer, what do I do?

If you are receiving a screen telling you to "Open the WeMod app on your PC" you will need to restart the remote application and desktop app. 

The remote app can be restarted by closing it with the "x" in the upper right then closing it from the tray or you can close it directly from task manager. 

To close the app on android please follow the instructions here: https://support.google.com/android/answer/9079646?hl=en

To close the app on iOS or iPadOS please follow the instructions here: https://support.apple.com/en-us/HT201330

If the app still does not connect after restarting both please try navigating to remote.wemod.com from any browser. 

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